The age of digitization is here to stay so companies and business leaders are forced to either shape up or ship out if they fail to embrace the fast paced changes needed to elevate their business operations. Given this, businesses are rigorously adopting operational and process excellence approaches to address the strategic business objectives of cost optimization and gain a competitive advantage.
In addition to that, evolving customers’ expectations are also a driving force for companies to assess their internal processes not only for further efficiency gains, but to enrich existing processes and operations to be customer-centric for that top-line revenue growth.
Operational Transformation Summit focuses on the 3 building blocks for operational excellence; people, process and technology. The summit is will showcase practical case studies on improving operational efficiencies by highlighting the innovations and technologies as essential tools.